Services

Cleaning is our flagship service and was the foundation of the company in the 1970s. Today we are a market leader providing best value quality practice in this highly competitive sector. We are constantly reviewing our working practices and methods together with the equipment and chemicals we use to ensure we continue to be at the cutting edge of our industry.

Contract retention is a high priority for us. We have an ethos of continual improvement and are constantly looking at where and how we can make progress. All staff are encouraged to find efficiency savings, and cost savings are gladly passed back to our clients, which enhances our reputation. We provide a bespoke service for all our clients; as and when their requirements change we are flexible and can accommodate their changes. We encourage our staff, many of whom have worked with us for over 10 years, to be proactive and take initiative.

As active members of BICSc and the CSSA we can be relied on to operate to the highest ethical and professional standards. We are committed to providing all employees with a high quality training skills programme. Our clients benefit by receiving not only better trained staff, but also more committed staff who enjoy their jobs, which is reflected in our very low staff turnover.
Our core range of cleaning services includes:

  • Office cleaning
  • Retail and leisure cleaning
  • Historical and listed buildings
  • Educational cleaning
  • Kitchen deep cleans
  • Marble polishing
  • Abseil window cleaning
  • Specialist periodic cleaning

We provide a quality cleaning service and believe this can be attributed to our staff – our most important asset. We encourage employees to take ownership of what they do so they feel like an extension of our clients’ workforce. This provides clients with more responsible cleaners who care and take pride in what they do.

We conduct regular written and visual site inspections. These are often carried out with the client so that action plans can be created and agreed where specifications need to be changed. We have a customer care procedure so that if issues do arise they are dealt with to provide the best and quickest possible resolution. We also have a help-desk, which is available on a 24/7 basis, so that clients can always contact us.

We often receive feedback from clients saying we are a ‘low maintenance’ contractor, as we need minimal supervision and instruction. Our management structure ensures that we maximise efficiency and minimise client supervision allowing our clients to focus on their core business activities. Our clients continue to use our services because we provide:

  • Permanently employed reliable staff
  • Health & safety training
  • Effective and ongoing communication
  • Customer care procedures
  • Monitored and audited standards
  • Improved quality and customer satisfaction